General Terms and Conditions

Article 1: Applicability
These general terms and conditions apply to all agreements and legal relationships between Alpha Wellness Sensations and the renter, regardless of their nature.

Article 2: Cancellation of the Rental Agreement
2.1 The renter has the right to cancel the rental agreement free of charge up to 72 hours before the start of the rental period.
2.2 In case of cancellation within 48 hours before the start of the rental period, the renter is required to pay a cancellation fee of 50% of the total rental amount.

Article 3: Obligations of the Renter Regarding Use
3.1 The renter is required to handle the rented materials with care and follow the usage instructions precisely.
3.2 Any damage to the materials occurring during the rental period must be reported to the lessor immediately, along with photos.
3.3 The renter is responsible for the rented materials throughout the entire rental period.
3.4 The rental period begins on the date specified in the agreement and only ends after inspection and receipt of the materials by the lessor.
3.5 The renter may not make modifications or repairs to the rented materials, nor have them done by third parties.
3.6 The use of any firewood other than the supplied firewood is not allowed. Only the supplied fire starters may be used to light the fire.
3.7 The renter must adhere to the safety regulations. Damage caused by improper use or accidents is the responsibility of the renter.
3.8 Use of the sauna is at the renter's own risk. In case of health issues, the renter is advised to consult a doctor.
3.9 Children may only use the sauna under the supervision of an adult.

Article 4: Transport
4.1 Transport by the lessor is carried out to a location specified by the renter, which must be easily accessible for the transport vehicle with a trailer, under all weather conditions.
4.2 The lessor will inform the renter as accurately as possible of the expected delivery and/or pick-up times. These times can only be changed with the lessor's approval.
4.3 The renter must be present at the agreed time to receive or return the rented materials. If absent, additional costs may be charged.

Article 5: Liability
5.1 The renter is liable for any damage to the rented materials that occurs during the rental period, except for normal wear and tear. Damage caused by, for example, drinks, smoke, gum, candle wax, scorch marks, etc., is the responsibility of the renter.
5.2 The renter is also responsible for damage caused with or by the rented material during the rental period. Any damages will be settled with the deposit or through an additional compensation.
5.3 If the renter does not comply with the terms, all costs incurred by the lessor, including legal and extrajudicial costs, are at the renter's expense.
5.4 The lessor is only liable for direct damage suffered by the renter, up to a maximum of the rental amount. Indirect or consequential damage is excluded from the lessor's liability.

Article 6: Ownership
6.1 The rented materials always remain the property of Alpha Wellness Sensations.
6.2 The renter indemnifies the lessor against any claims by third parties regarding the rented materials.
6.3 It is not permitted to pledge or sublease the rented materials.

Article 7: Payment
7.1 Payment must be made before or upon delivery of the rented materials, unless otherwise agreed.
7.2 If the renter does not pay within the agreed term, they are in default without further notice.
7.3 In case of payment arrears, the lessor may impose a penalty of 10% of the total rental amount.